Support

Something not working, or a question about a match? Email [email protected] and we’ll help.

Common questions

How do I score without touching the phone?

Pair a Bluetooth clicker (a Flic 2 button), a Garmin watch or an Apple Watch. Choose it on the “How are you scoring today?” screen, or in Settings › How you’re scoring. Then a click or a tap on your wrist adds a point, and the phone can sit on the fence.

How long is the free trial, and what does it cost?

Every feature is free for 14 days from the first time you open Lobwise. After that, one payment of €7.99 unlocks everything forever. There is no subscription. The Garmin watch app is free.

I have a code. How do I use it?

If someone gave you a link, just tap it on your iPhone: the App Store opens with the code filled in. To type a code instead, open the App Store app, tap your profile picture and choose Redeem Gift Card or Code. From version 1.4.2 you can also redeem inside Lobwise: Settings, tap the unlock card, then Have a code? Redeem it. Lobwise unlocks straight away, or the next time you open it. Codes are for iPhone.

Where do I get the Garmin watch app?

It is free on the Garmin Connect IQ Store: Lobwise: Padel Scoring, or search for Lobwise in the Connect IQ app on your phone. In the Lobwise phone app, choose Garmin watch and pair the watch from Settings. On the watch, tap the left or right half of the screen, or use the UP and DOWN buttons.

My phone and Garmin watch show different scores

A Garmin watch talks to one phone at a time, through the Garmin Connect app on that phone. Make sure the watch is connected in Garmin Connect on the phone you are scoring with, then pair it in Lobwise. If the scores still differ, Lobwise asks which one to keep, so no points are lost without you knowing.

The clicker won’t pair with a new phone

A Flic 2 links to one phone at a time. Unpair it on the old phone first (Settings › How you’re scoring › Forget Clicker), then pair it on the new one. A Garmin watch must be set up in the Garmin Connect app on the phone you’re using.

The match ended too early / didn’t play a third set

Padel is best-of-three sets: whoever wins two sets wins the match, so there is no third set at 2–0. To start again, press once on the “match over” screen.

I mis-scored a point

Tap the undo arrow, or hold the clicker button. You can undo repeatedly, all the way back through the match.

Where is my match history?

Open Match history from the first screen when the app starts, or from Settings. Tap any match for its report: points won, breaks of serve, golden points, longest streak and a momentum chart, and use Share result to send it as an image. Matches played before the report was added show the score only. Clear deletes your history.

How do I use my Apple Watch?

Choose Apple Watch on the “How are you scoring today?” screen, then open Lobwise on the watch. Tap the left or right half of the watch screen to score, and turn the Digital Crown to undo. Press and hold to start a new match and set the golden-point and tiebreak rules from your wrist. Keep your iPhone nearby: if it goes out of reach, your taps are saved and applied when it reconnects.

How do I restore my purchase?

Open Settings, tap the unlock card (or Full unlock under About) and choose Restore purchase, signed in to the same Apple or Google account you bought with. You don’t pay again.

Turn the spoken score on or off

The score is spoken automatically. To have it say the team names too, turn on “Say names with score” in Settings.